Regulatory Risk & Remediation Analytics Specialist

Citibank (Switzerland) AG; Jacksonville (FL); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life, disability insurance

Wellness programs

Job summary

Citibank (Switzerland) AG is seeking a Regulatory Risk Officer to join the USCC Centralized Customer Remediation Team (CCRT) in Jacksonville, FL. You will lead remediation analytics, guide cross-functional stakeholders, and ensure documentation meets Internal Audit and Regulator expectations.

The role emphasizes data-driven ownership, quality control, and mentoring staff while coordinating with Issue Owners and Managers within U.S. Consumer Cards.

Qualifications

• Subject matter expert in data analytics and remediation methodology.
• Experience in remediation population and impact analyses for USCC issues.
• Experience aligning remediation processes with Internal Audit and Regulatory expectations.

Responsibilities

• Subject matter expert related to data analytics and remediation methodology.
• May train, mentor, and coach lower-level staff.
• Owns, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory.
• Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs.
• Create comprehensive documentation that conforms to Internal Audit and Regulatory expectations.
• Provide thought leadership and effective challenge throughout the data remediation lifecycle.
• Challenge preconceived notions about data to ensure complete universe of impacted customers is uncovered.
• Cultivate and support a sustainable and repeatable control environment.

Skills

Analytical thinking

Credible challenge

Governance

Policy

Procedure

Regulation

Risk management lifecycle

Stakeholder management

SAS/SQL

Python

R

Education

Bachelor’s degree

Master’s degree preferred

Tools

SAS/SQL

Python

R

Job description

Citibank (Switzerland) AG is seeking a Regulatory Risk Officer to join the USCC Centralized Customer Remediation Team (CCRT) in Jacksonville, FL. You will lead remediation analytics, guide cross-functional stakeholders, and ensure documentation meets Internal Audit and Regulator expectations.

The role emphasizes data-driven ownership, quality control, and mentoring staff while coordinating with Issue Owners and Managers within U.S. Consumer Cards.