Lead Ambassador – Parking Ops & Customer Impact

LAZ Parking

Houston (TX)

On-site

USD 17,000 - 22,000

Full time

14 days+

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Job summary

LAZ Parking is seeking a Lead Ambassador to support operations by upholding local parking ordinances and assisting customers with parking needs. The role uses a Hand Held Ticket Issuance System to issue citations and requires reliable, punctual field work on an assigned route.

Candidates should have at least 6 months outdoor work experience and basic knowledge of streets and directions. Strong English communication, independent work style, and calm handling of challenging situations are

Qualifications

A minimum of 6 months of outdoor work experience is required.
General knowledge of streets and directions is required.

Responsibilities

Monitor on-street parking meters for vehicles in violation of parking ordinances by following an assigned route.
Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures.
Upload hand held computer to obtain current information required for work on a daily basis.
Screen for parking placards and permits for special privileges within approved areas.
Resolve customer complaints in accordance with policies and procedures.
Maintain and care for all company issued equipment.
Assist with any special assignments and projects as requested.
Assist the Supervisor as needed with shift related duties.
Other related duties as assigned.