Ambassador

LAZ Parking; Denver (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Training

Free Company Uniforms

PayActiv – Access earned wages before/

Growth opportunities

Medical, dental, vision

Job summary

LAZ Parking is hiring a Parking Ambassador in Denver to greet customers, deliver exceptional service, and maintain a clean, safe facility. You will assist with payments, directions, and daily parking operations while following company policies and procedures.

Ideal candidates are customer-focused, reliable, and professional communicators. The role includes paid training, uniforms, benefits for full-time employees, and growth opportunities within a national leader in the industry.

Qualifications

• Customer service experience required.
• Ability to communicate effectively in English.
• The City of Denver requires that all candidates pass an English proficiency exam.
• Reliable transportation to and from work.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Welcome customers with a friendly, professional, and helpful attitude.
• Build positive relationships through responsive service and effective problem resolution.
• Assist customers in parking facilities, lobbies, lanes, and office areas.
• Provide directions, answer questions, and assist with parking-related concerns.
• Deliver exceptional customer experiences through a positive, 'can-do' approach.
• Process monthly parking payments, debit transactions, and credit card payments.
• Complete required reports and documentation accurately and efficiently.
• Maintain parking equipment and report operational issues promptly.
• Support daily parking operations while following company policies and procedures.
• Communicate effectively with supervisors and team members regarding operational needs.
• Maintain a clean, professional, and welcoming environment.
• Perform routine facility upkeep, including sweeping, trash removal, surface cleaning, and minor maintenance tasks.
• Monitor the property for safety concerns and address potential hazards promptly.
• Help direct traffic to ensure safe and efficient vehicle flow.
• Assist in maintaining a secure environment for customers and employees.
• Arrive prepared, in uniform, and ready to work for all scheduled shifts.
• Work independently with minimal supervision while remaining a collaborative team member.
• Follow supervisor instructions and company standards.
• Support location needs and perform additional duties as assigned.

Skills

Customer service

English proficiency

Interpersonal skills

Independent worker

Professional communication

Reliability

Job description

LAZ Parking

Great Starting Pay | Immediate Openings for Overnight | Paid Training | ECO Pass

Be the Face of Exceptional Customer Service

At LAZ Parking, our Ambassadors are more than parking professionals—they are the first friendly face customers see when they arrive and often the last impression they take with them. Every interaction matters.

Parking Ambassador

Why Join LAZ?

• Great starting pay!
• Eligible for free RTD ECO Pass
• Immediate hiring opportunities
• No Experience Required – Paid Training Provided
• PayActiv – Access earned wages before payday
• Free company uniforms
• Growth opportunities with a national industry leader
• Active work environment – no desk required
• Supportive team culture focused on success
• Full-time benefits available, including medical, dental, vision, PTO, and 401(k)

The Spirit of the Position

As an Ambassador, you play a vital role in creating a positive parking experience for every customer. You are responsible for delivering exceptional service, maintaining a clean and safe parking facility, and ensuring smooth day-to-day operations.

Your professionalism, attention to detail, and commitment to customer satisfaction help create an outstanding experience for our guests and clients.

What You'll Do

Customer Service Excellence

• Welcome customers with a friendly, professional, and helpful attitude.
• Build positive relationships through responsive service and effective problem resolution.
• Assist customers in parking facilities, lobbies, lanes, and office areas.
• Provide directions, answer questions, and assist with parking-related concerns.
• Deliver exceptional customer experiences through a positive, "can-do" approach.

Parking Operations

• Process monthly parking payments, debit transactions, and credit card payments.
• Complete required reports and documentation accurately and efficiently.
• Maintain parking equipment and report operational issues promptly.
• Support daily parking operations while following company policies and procedures.
• Communicate effectively with supervisors and team members regarding operational needs.

Facility Maintenance & Safety

• Maintain a clean, professional, and welcoming environment.
• Perform routine facility upkeep, including sweeping, trash removal, surface cleaning, and minor maintenance tasks.
• Monitor the property for safety concerns and address potential hazards promptly.
• Help direct traffic to ensure safe and efficient vehicle flow.
• Assist in maintaining a secure environment for customers and employees.

Team & Professionalism

• Arrive prepared, in uniform, and ready to work for all scheduled shifts.
• Work independently with minimal supervision while remaining a collaborative team member.
• Follow supervisor instructions and company standards.
• Support location needs and perform additional duties as assigned.

What We're Looking For

Customer Focused

You enjoy helping people and take pride in providing outstanding service.

Reliable & Self-Motivated

You work independently, stay organized, and take ownership of your responsibilities.

Professional Communicator

You communicate effectively and professionally with customers, coworkers, and management.

Safety Minded

You recognize the importance of maintaining a clean, secure, and safe environment for everyone.

Adaptable Team Player

You remain flexible, handle challenges professionally, and are willing to support multiple locations when needed.

Qualifications

Required

• Customer service experience required.
• Ability to communicate effectively in English.
• The City of Denver requires that all candidates pass an English proficiency exam.
• Strong interpersonal and customer service skills.
• Ability to work independently and manage multiple tasks.
• Ability to remain professional during challenging situations.
• Reliable transportation to and from work.
• Ability to understand and follow company policies and procedures.

Preferred

• Previous parking, hospitality, retail, facilities, or customer-facing experience.
• Cash handling or payment processing experience.
• Experience working outdoors or in active environments.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods throughout the shift.
• Work outdoors in varying weather conditions.
• Lift, push, and pull up to 25 pounds.
• Bend, squat, stoop, and move frequently throughout the workday.
• Perform physical tasks associated with facility maintenance and customer assistance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Benefits

All Employees

• Team Atmosphere
• Growth Opportunities
• PayActiv – Access earned wages before payday
• Paid Training
• Free Company Uniforms
• Employee Assistance Program (EAP)
• Health Coaching Resources
• Smoking Cessation Program

Full-Time Benefits

• Medical, Dental, and Vision Coverage
• 401(k)
• Paid Time Off
• Short-Term Disability
• Long-Term Disability

Part-time employees averaging at least 30 hours per week may become eligible for benefits after six months of employment.

Start Your Career with LAZ Parking

If you're looking for a customer-focused role with competitive pay, growth opportunities, and a supportive team environment, we'd love to hear from you.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify