Parking Concierge & Customer Experience Host

LAZ Parking; Portland (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

LAZ Parking is seeking an Ambassador in Portland, ME to create a welcoming atmosphere for customers. This role involves greeting customers, resolving issues, and ensuring excellent customer service while managing parking operations.

Strong customer service skills and the ability to handle multiple tasks are essential. Preferred qualifications include a high school diploma or equivalent. The position requires physical ability to work in various weather conditions.

Qualifications

• Strong customer service experience is required.
• Cash handling experience is preferred, but not mandatory.
• Ability to handle challenging situations effectively.

Responsibilities

• Greet customers and assist in problem resolution.
• Maintain excellent customer relations.
• Oversee garage maintenance and operations.

Skills

Charismatic and energetic

Excellent customer service

Basic computer skills

Good decision-making skills

Ability to communicate effectively

Team player

Education

High school diploma or GED preferred

Job description

LAZ Parking is seeking an Ambassador in Portland, ME to create a welcoming atmosphere for customers. This role involves greeting customers, resolving issues, and ensuring excellent customer service while managing parking operations.

Strong customer service skills and the ability to handle multiple tasks are essential. Preferred qualifications include a high school diploma or equivalent. The position requires physical ability to work in various weather conditions.