Senior Software Engineer – AI Agents & Backend Systems

Salesforce, Inc.; Massachusetts; On-site; USD 197,000 - 314,000; Full time

Job summary

Salesforce, Inc. is seeking a Principal Engineer to shape the architecture for agents and backend systems within Salesforce AI Labs. You will stay hands-on while guiding critical capabilities from design through operation, collaborating across teams to deliver reliable workflows.

You’ll work directly with customers to translate discoveries into features, evaluate models, and mentor engineers to raise the engineering bar across the organization.

Qualifications

• Led architecture and delivery of complex backend systems across components.
• Hands-on experience shipping and operating LLM-powered systems.
• Proficient in Python, Go, Java or JavaScript/TypeScript.
• Ability to reason about concurrency, persistent state, retries and partial failures.
• Able to mentor engineers and influence hiring decisions.

Responsibilities

• Design and build systems that learn from demonstrations, combining AI reasoning with deterministic execution.
• Develop recovery and verification capabilities so agents adapt to changes and confirm outcomes.
• Build backend services with robust workflow state management and secure access to environments.
• Create evaluations and diagnostics to measure task success and expose regressions.

Skills

Python

Go

Java

JavaScript/TypeScript

LLM-powered systems

Job description

Salesforce, Inc. is seeking a Principal Engineer to shape the architecture for agents and backend systems within Salesforce AI Labs. You will stay hands-on while guiding critical capabilities from design through operation, collaborating across teams to deliver reliable workflows.

You’ll work directly with customers to translate discoveries into features, evaluate models, and mentor engineers to raise the engineering bar across the organization.