Director, Forward-Deployed AI Engineering

Salesforce, Inc.; Chicago (IL); On-site; USD 197,000 - 299,000; Full time

Job summary

Salesforce, Inc. seeks a technically adept Agent Builder Leader to join our Forward Deployed Engineering Team.

You will lead a high-performing Agent Builder expert team to deliver agentic solutions directly with customers, and define the standards and operating model that guide adoption across our customer base. Your impact spans setting strategy for multi-agent AI deployments, orchestrating enterprise-scale AI, and ensuring governance, security, and production readiness.

Qualifications

• 10+ years of experience building and scaling enterprise-grade applications or enterprise AI systems, including 5+ years in leadership roles.
• Exceptional communication and presentation skills with ability to influence executive stakeholders.
• Expertise in AI implementations, including RAG, vector databases, search indexes, and knowledge bases for grounding Agentforce solutions with enterprise data.
• Expert-level knowledge of distributed systems, event-driven architecture, and asynchronous processing principles.
• Current knowledge of the LLM landscape and tooling ecosystem for enterprise deployment.
• Deep understanding of multi-agent orchestration, data-driven decisioning, and autonomous action design.
• Ability to travel 30% of the time to customer sites.

Responsibilities

• Define the long-term strategy for Agentic AI deployments across industries.
• Lead a high-performing Agent Builder team to deliver agentic solutions directly with customers.
• Standardize the Agentic Development Life Cycle across engagements and oversee project delivery.
• Evangelize Salesforce's agentic architecture with customers and strategic partners.
• Build a governance-driven, production-ready set of agentic systems and security practices.
• Collaborate with Product, Engineering, and Sales leadership to shape strategy and execution.

Skills

Strategic leadership

AI deployments

Multi-agent systems

Executive communication

Travel 30%

LLM foundations

Job description

Salesforce, Inc. seeks a technically adept Agent Builder Leader to join our Forward Deployed Engineering Team.

You will lead a high-performing Agent Builder expert team to deliver agentic solutions directly with customers, and define the standards and operating model that guide adoption across our customer base. Your impact spans setting strategy for multi-agent AI deployments, orchestrating enterprise-scale AI, and ensuring governance, security, and production readiness.