Lead AI Engineer: Agentic AI Systems (Remote)

Humana Inc; Phoenix (AZ); Remote; USD 129,000 - 178,000; Full time

Job summary

Humana Inc. is seeking a Lead AI Engineer to design and deliver production-grade AI agent workflows for the NBA platform. You will code hands-on, guide a small team, and ensure safe, auditable AI decisions in a regulated healthcare context.

The role emphasizes multi-step pipelines, LLM integrations (Claude/OpenAI), and integration with data, decisioning, and activation channels to create AI-powered experiences for internal users and operators.

Qualifications

• 6+ years of software or ML engineering experience with at least 1-2 years focused on LLM integration, agentic AI, or AI product engineering
• Hands-on experience building production agentic systems - multi-step pipelines, tool orchestration, structured output handling, and multi-turn conversation management
• Experience with RAG patterns and vector search - you have built retrieval-augmented systems in production, not just read about them
• Strong Python engineering skills; comfortable building and shipping production-grade AI systems, not just prototypes
• Experience integrating LLM APIs (Anthropic, OpenAI, or equivalents) into real applications
• Proven ability to lead a small team or pod through delivery and manage contractor resources
• Strong judgment on when AI is the right tool and when it is not - especially in a regulated, member-facing context
• Clear communicator - you can explain an agentic architecture to an engineer and a product owner without losing either of them
• Deep fluency with AI productivity tools (Claude, Copilot, or similar) - this is table stakes for this role

Responsibilities

• Design, build, and own AI agent workflows that surface intelligent analysis and automation across the NBA platform
• Actively write and ship production code alongside your team
• Architect multi-step agentic pipelines integrating with data layer and decisioning outputs
• Own integration of large language models into platform workflows
• Partner with frontend/product teams to bring AI-powered analysis into operator surfaces
• Build evaluation frameworks to measure AI output quality and ensure reliability
• Manage AI engineering contractors within your pod
• Model best practices for AI-assisted development across the organization

Skills

LLM integration

AI engineering

Software engineering

Hands-on coding

Team leadership

Contractor management

Python

LLM APIs

Vector search

Tools

Python

LLM APIs

Vector search

Job description

Humana Inc. is seeking a Lead AI Engineer to design and deliver production-grade AI agent workflows for the NBA platform. You will code hands-on, guide a small team, and ensure safe, auditable AI decisions in a regulated healthcare context.

The role emphasizes multi-step pipelines, LLM integrations (Claude/OpenAI), and integration with data, decisioning, and activation channels to create AI-powered experiences for internal users and operators.