Lead Agriculture Equipment Service Manager

PrairieLand Partners, LLC; Independence (KS); On-site; USD 65,000 - 95,000; Full time

Job summary

AgriVision Equipment Group and PrairieLand Partners is seeking a Service Manager to oversee the Service Department, ensuring safe, efficient, and profitable operations. You will report to the Store Manager and drive service performance, budgeting, and customer satisfaction.

The ideal candidate has 3+ years in service operations, demonstrates leadership, and can recruit and develop staff while coordinating clinics and events. Requires at least an associate degree; a bachelor’s is a plus.

Qualifications

• Associate’s Degree is required.
• Bachelor’s Degree is preferred.
• Three or more years of experience in Service Department operations required; management experience is preferred.
• An equivalent combination of education and experience may be substituted on a year for year basis.

Responsibilities

• Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
• Recruit, hire, manage, and develop service department employee performance to foster teamwork, high productivity, and morale.
• Coordinate customer clinics, field days, and related promotional events.
• Submit all service warranty and PIP claims within required timeframe for maximum credit.
• Schedule and assign jobs and work areas to employees in the Service Department.
• Review work orders for completeness prior to billing.
• Ensure departmental tools, equipment, and vehicles are in good working order.

Skills

Leadership

Service operations

Financial principles

Communication

Problem solving

Team development

Customer service

Education

Associate’s Degree

Bachelor’s Degree preferred

Tools

MS Office

ERP systems

Job description

AgriVision Equipment Group and PrairieLand Partners is seeking a Service Manager to oversee the Service Department, ensuring safe, efficient, and profitable operations. You will report to the Store Manager and drive service performance, budgeting, and customer satisfaction.

The ideal candidate has 3+ years in service operations, demonstrates leadership, and can recruit and develop staff while coordinating clinics and events. Requires at least an associate degree; a bachelor’s is a plus.