Lead Admitting Representative

Astrana Health; Tustin (CA); On-site; USD 40,000 - 45,000; Full time

Job summary

Foothill Regional Medical Center is seeking a Lead Patient Access Representative to coordinate patient access staff, oversee admission processes, and ensure accurate patient information while upholding hospital policies.

This 2:00PM - 10:00PM evening shift position in Tustin, CA offers $29.00 - $33.00 per hour and onsite work, with opportunities to model service excellence and resolve issues as a key liaison with patients.

Qualifications

• Two years of hospital admitting office experience as a Lead.
• High school diploma or GED.
• Basic understanding of medical terminology.
• Excellent written and verbal communication in English.
• Strong time management skills.
• Ability to multitask and maintain a work pace appropriate to workload.
• Computer literacy and proficiency.
• Customer service skills appropriate to the job.

Responsibilities

• Coordinate and oversee patient access staff and workflows.
• Arrange efficient admission of inpatients and outpatients.
• Ensure accurate collection of patient information and adherence to hospital policy.
• Troubleshoot and resolve issues as they arise.
• Serve as a role model and resource to staff.

Skills

Excellent English communication

Time management

Multitasking

Customer service

Computer literacy

Education

High School Diploma or GED

Job description

Department:

8560-Admitting

Location:

14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL")

Compensation:

$29.00 - $33.00 / hour

About the Role

The Lead Patient Access Rep coordinates and oversees patient access staff and functions, while maintaining an advanced level of skills and expertise. Arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures. Troubleshoots and resolves issues as they arise. Functions as a role model and resource to staff.

2:00PM - 10:00PM EVENING SHIFT

Who We Are

Serving Tustin, Santa Ana and other surrounding communities, Foothill Regional Medical Center is a fully accredited acute care hospital, licensed for 177 beds—120 beds for general acute care, 15 intensive care beds and 42 pediatric sub-acute beds. Our surgeons are supported by state-of-the-art robotics.

Our Values

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

Qualifications

• Two years of Hospital Admitting office experience as a Lead
• High School Diploma or Equivalent G.E.D.
• Basic Understanding of Medical Terminology
• Excellent written and verbal communication skills in English
• Strong time management skills
• Ability to multitask and maintain a work pace appropriate to workload
• Computer literacy and proficiency
• Must demonstrate customer service skills appropriate to the job

Environmental Job Requirements And Working Conditions

• Our organization follows an in person work structure where the expectation is to work onsite on a weekly basis. The hospital is located at 14662 Newport Ave, Tustin, CA 92780.
• The total compensation target pay range for this role is $29.00 - $33.00 hourly. The salary range represents our national target range for this role.

Astrana Health is proud to be an Equal Employment Opportunity and Affinite Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [e-mail] to request an accommodation.

Additional Information

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.