Admitting Representative II - Per Diem

Astrana Health; Tustin (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Foothill Regional Medical Center in Tustin, CA is seeking a Patient Access Rep II to arrange admissions for inpatients and outpatients, verify information, collect payments, and explain hospital policies. You will prepare financial folders and ensure accurate data entry into the system.

The role requires excellent English communication, multitasking ability, and customer service skills, with on-site work weekly at 14662 Newport Ave. Equal employment opportunity employer.

Qualifications

• Two years admitting office and/or PBX operator experience.
• High School Diploma or GED.
• Basic understanding of Medical Terminology.
• Excellent written and verbal communication skills in English.
• Strong time management skills.

Responsibilities

• Registers all patients according to department procedures. Completes all necessary admission (including consent) forms accurately and thoroughly. Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function. Ensures that the patient’s name, chief complaint and other information are entered accurately. Prepares the patients financial folder and distributes copies to appropriate departments.
• Explains hospital polices regarding payment of service, collects payments and issues receipts. Requests identification cards, and insurance cards during the admission process, obtains copies of all cards (front and back). Verifies insurance coverage and eligibility. Ensures that each patient receives an identification bracelet upon admission.
• Provides a safe environment for patients, visitors and others. Maintains confidentiality of patients, families, employees, and visitors

Skills

Admitting/pBX experience

Customer service

English communication

Time management

Multitasking

Computer literacy

Medical terminology

Education

High School Diploma or GED

Tools

Optimum

Master Patient Index

Job description

Department:

8560-Admitting

Location:

14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL")

Compensation:

$21.00 - $25.00 / hour

About the Role

The Patient Access Rep II arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.

Who We Are

Serving Tustin, Santa Ana and other surrounding communities, Foothill Regional Medical Center is a fully accredited acute care hospital, licensed for 177 beds—120 beds for general acute care, 15 intensive care beds and 42 pediatric sub-acute beds. Our surgeons are supported by state-of-the-art robotics.

Our Values

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You’ll Do

• Registers all patients according to department procedures. Completes all necessary admission (including consent) forms accurately and thoroughly. Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function. Ensures that the patient’s name, chief complaint and other information are entered accurately. Prepares the patients financial folder and distributes copies to appropriate departments.
• Explains hospital polices regarding payment of service, collects payments and issues receipts. Requests identification cards, and insurance cards during the admission process, obtains copies of all cards (front and back). Verifies insurance coverage and eligibility. Ensures that each patient receives an identification bracelet upon admission.
• Provides a safe environment for patients, visitors and others. Maintains confidentiality of patients, families, employees, and visitors

Qualifications

• Two years of admitting office and/or PBX operator experience
• High School Diploma or GED
• Basic Understanding of Medical Terminology
• Excellent written and verbal communication skills in English
• Strong time management skills
• Ability to multitask and maintain a work pace appropriate to workload
• Computer literacy and proficiency
• Must demonstrate customer service skills appropriate to the job

Environmental Job Requirements And Working Conditions

• Our organization follows an in person work structure where the expectation is to work onsite on a weekly basis. The hospital is located at 14662 Newport Ave, Tustin, CA 92780.
• The total compensation target pay range for this role is $21.00 - $25.00 hourly. The salary range represents our national target range for this role.

Astrana Health is proud to be an Equal Employment Opportunity and Affimative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [e-mail] to request an accommodation.

Additional Information

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.