Lead Admin Support — Board Governance & Meetings

State of Missouri; Jefferson City (MO); On-site; USD 38,000 - 47,000; Full time

Job summary

State of Missouri is seeking a Lead Administrative Support Assistant in Jefferson City to support the Division of Professional Registration, Board for Architects, Professional Engineers, and related professions. The role involves processing applications, assisting with examinations, audits, inquiries, and training staff in a fast-paced office.

Requirements include 3+ years in documentation processing, 1+ year in customer service, and a high school diploma or GED.

Qualifications

• Three or more years of experience in processing official documents such as claims, applications or legal documentation.
• One or more years experience as a Customer Service Representative
• Possession of a high school diploma or GED certificate.
• Earned credit hours from an accredited college or university in business or public administration may substitute on a year-for-year basis for the required experience.

Responsibilities

• Process complaints, invoices, per diems, and expense accounts;
• Provide assistance to the board’s executive director and investigate staff;
• Set-up and assist with the board’s quarterly meetings;
• Assist with out-of-state travel arrangements for board members;
• Type, scan, and bookmark all agendas, complaints and disciplinary information;
• Respond to telephone and written inquiries;
• Travel to and attend the quarterly board meetings for the purpose of taking and later transcribing division minutes.

Skills

Customer Service

Communication

Organizational Skills

Multitasking

Education

High School Diploma or GED

Tools

Adobe Acrobat Pro

Microsoft Word

Outlook

Excel

Job description

State of Missouri is seeking a Lead Administrative Support Assistant in Jefferson City to support the Division of Professional Registration, Board for Architects, Professional Engineers, and related professions. The role involves processing applications, assisting with examinations, audits, inquiries, and training staff in a fast-paced office.

Requirements include 3+ years in documentation processing, 1+ year in customer service, and a high school diploma or GED.