Lead Administrative Support Assistant - Architects

State of Missouri; Jefferson City (MO); On-site; USD 38,000 - 47,000; Full time

Job summary

State of Missouri is seeking a Lead Administrative Support Assistant in Jefferson City to support the Division of Professional Registration, Board for Architects, Professional Engineers, and related professions. The role involves processing applications, assisting with examinations, audits, inquiries, and training staff in a fast-paced office.

Requirements include 3+ years in documentation processing, 1+ year in customer service, and a high school diploma or GED.

Qualifications

• Three or more years of experience in processing official documents such as claims, applications or legal documentation.
• One or more years experience as a Customer Service Representative
• Possession of a high school diploma or GED certificate.
• Earned credit hours from an accredited college or university in business or public administration may substitute on a year-for-year basis for the required experience.

Responsibilities

• Process complaints, invoices, per diems, and expense accounts;
• Provide assistance to the board’s executive director and investigate staff;
• Set-up and assist with the board’s quarterly meetings;
• Assist with out-of-state travel arrangements for board members;
• Type, scan, and bookmark all agendas, complaints and disciplinary information;
• Respond to telephone and written inquiries;
• Travel to and attend the quarterly board meetings for the purpose of taking and later transcribing division minutes.

Skills

Customer Service

Communication

Organizational Skills

Multitasking

Education

High School Diploma or GED

Tools

Adobe Acrobat Pro

Microsoft Word

Outlook

Excel

Job description

Lead Administrative Support Assistant

Division of Professional Registration

Board for Architects, Professional Engineers

Professional Land Surveyors and Professional Landscape Architects

Posting Closes 09/28/2026

Base Salary $42,611

( The salary indicated represents a base pay rate. If the candidate selected is eligible for a years-of-service pay differential, it will be added to the total compensation. A pay differential does not raise the base pay.)

Job Location

Division of Professional Registration, Board for Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects, 3605 Missouri Boulevard, Jefferson City, Missouri 65109.

Why You’ll Love This Position

The office promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment.

The position will be responsible for processing and reviewing applications; setting up and assisting with proctoring examinations; coordinating continuing education audits, responding to telephone and written inquiries; providing complex administrative assistance in the area of training other team members. Candidates must have good, effective communication skills; be self-motivated with the ability to multi-task; work semi-independently and make routine decisions; organize workflow and establish priorities and deadlines. Candidate must be able to maintain effective working relationships.

What You’ll Do

• Process complaints, invoices, per diems, and expense accounts;
• Provide assistance to the board’s executive director and investigate staff;
• Set-up and assist with the board’s quarterly meetings;
• Assist with out-of-state travel arrangements for board members;
• Type, scan, and bookmark all agendas, complaints and disciplinary information;
• Respond to telephone and written inquiries;
• Travel to and attend the quarterly board meetings for the purpose of taking and later transcribing division minutes.

What We Are Looking For

Minimum Qualifications

• Three or more years of experience in processing official documents such as claims, applications or legal documentation.
• One or more years experience as a Customer Service Representative
• Possession of a high school diploma or GED certificate.
• (Earned credit hours from an accredited college or university in the areas of business or public administration may substitute on a year-for-year basis for the required experience)
• Knowledge of computer applications such as Adobe Acrobat Pro, Microsoft Word, Outlook and Excel.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Rhonda Bullock at [e-mail]