Lead a Housing-First Team: Supervising Case Manager (SF)

GLIDEsf

San Francisco (CA)

On-site

USD 50,000 - 54,000

Part time

7 days ago
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Job summary

GLIDE in San Francisco is seeking a Supervising Case Manager to lead a small team delivering Journey Home services to help unhoused clients reach housing stability. The role emphasizes outreach, intake, assessment, and coordinated wraparound support across shelter, health, and housing resources.

You will manage 20-25 active clients per casemanager, work varied shifts (including nights and weekends), and collaborate with GLIDE and community partners to uphold confidentiality, ethics, and

Qualifications

  • Bachelor’s degree in social work or public health; 2+ years in outreach and case management.
  • Experience with de-escalation, motivational interviewing and data collection.
  • Ability to engage clients in services and coordinate housing and wraparound supports.
  • Ability to work with diverse populations and strong communication.

Responsibilities

  • Supervise 1–3 Case Managers and coordinate SF shift operations.
  • Oversee hotline, document compliance, and KPI achievements.
  • Verify relocations and reunifications for safety and legitimacy.
  • Coordinate access to shelter, housing and wraparound services.
  • Maintain client inventories and safeguard vouchers and funds.
  • Ensure HIPAA compliance and professional ethics.

Skills

De-escalation
Motivational interviewing
Data collection
Public speaking
Staff supervision
Street outreach

Education

Bachelor's degree in social work
Public health degree
California Peer-to-Peer Support Specialist certification

Job description

GLIDE in San Francisco is seeking a Supervising Case Manager to lead a small team delivering Journey Home services to help unhoused clients reach housing stability. The role emphasizes outreach, intake, assessment, and coordinated wraparound support across shelter, health, and housing resources.

You will manage 20-25 active clients per casemanager, work varied shifts (including nights and weekends), and collaborate with GLIDE and community partners to uphold confidentiality, ethics, and

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