Night-Shift Housing & Shelter Case Manager

GLIDEsf; San Francisco (CA); On-site; USD 43,000 - 48,000; Part time

Job summary

GLIDE in San Francisco is seeking a Journey Home Case Manager to lead mobile and on-site outreach, intake, and low-threshold to intensive case management for 20-25 clients. You will develop care plans, coordinate shelter and housing resources, and support clients toward housing stability.

The role requires a valid California Driver's license, HIPAA familiarity, and strong communication. Shifts include Sunday-Monday 10:30pm-7:30am, 16 hours per week, part-time.

Qualifications

• Bachelor’s degree or 2+ years outreach and case management for high-risk populations.
• Experience in de-escalation, motivational interviewing, overdose reversal, data collection and case notes.
• Street-based outreach in urban settings and homeless encampments.
• Read, write, collect data, and document case notes to professional standards.
• Collaborate across Glide programs and with city agencies in SF and CA.
• Engage clients with motivational interviewing, risk reduction counseling, and strengths-based approaches.
• Understand social determinants of health and impact on homelessness.
• Provide inclusive, trauma-informed support to diverse clients to achieve stability.
• Strong communication and trust-building, including public speaking.

Responsibilities

• Outreach, educate, and connect people to shelter, housing, and wrap-around services to support housing stability.
• Document and maintain case files for 20-25 active clients and submit reports on time.
• Transport clients to appointments and coordinate travel and resources.
• Adhere to ethics, HIPAA, and SOPs for consistent program services.
• Build rapport and maintain a productive caseload across Glide services.
• Develop outreach materials and assist with special events for Journey Home.

Skills

Emotional intelligence

Punctuality

Public speaking

Motivational interviewing

Data collection

Client outreach

Education

Bachelor's degree in social work or public health

California Peer-to-Peer Support Specialist certification

California Driver's license

California Community Health Worker Certification

Job description

GLIDE in San Francisco is seeking a Journey Home Case Manager to lead mobile and on-site outreach, intake, and low-threshold to intensive case management for 20-25 clients. You will develop care plans, coordinate shelter and housing resources, and support clients toward housing stability.

The role requires a valid California Driver's license, HIPAA familiarity, and strong communication. Shifts include Sunday-Monday 10:30pm-7:30am, 16 hours per week, part-time.