LCB Brokerage Manager

Altius Talent | Freight Forwarding Recruitment; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Leadership role

Career progression

Job summary

Altius Talent | Freight Forwarding Recruitment partners with an established customs brokerage and freight forwarder in New York seeking a Brokerage Manager who is a licensed broker. You will lead the brokerage department, ensure entry accuracy, and guide the entry team while maintaining compliance for clients and internal stakeholders.

You will oversee daily filing operations, supervise staff, drive process improvements, and manage CBP, PGA, and ISF filings.

Qualifications

• Active U.S. Customs Broker License is required.
• 5+ years of customs brokerage experience, with 2+ years in a supervisory or management role.
• Strong HTS classification, valuation, and CBP regulations knowledge.
• Hands-on experience with ACE, ABI, and PGA filings.
• Proven ability to lead and develop a team in a deadline-driven environment.
• Strong client-facing communication and problem-solving skills.
• CargoWise or similar customs software experience preferred.

Responsibilities

• Manage and develop a team of entry writers, brokers, and support staff, setting priorities and quality standards.
• Oversee the preparation and transmission of formal and informal entries through ACE.
• Review entries for classification, valuation, and country-of-origin accuracy before and after filing.
• Serve as broker of record and supervise filings under your license in line with CBP regulations.
• Manage PGA requirements (FDA, USDA, and others), ISF filings, and in-bond movements.
• Respond to CBP requests for information, notices of action, CF-28/29s, and penalty or liquidated damages matters.
• Monitor compliance programs, including audits, protests, prior disclosures, and duty drawback where applicable.
• Advise clients on tariff changes, trade programs, Section 301 and other special duties, and compliance risk.
• Track KPIs, filing deadlines, and exceptions, and report to senior leadership.
• Partner with sales and operations on new business, client onboarding, and customer escalations.
• Drive process improvements and make effective use of the brokerage system (CargoWise or similar).

Skills

Active U.S. Customs Broker License

Customs brokerage experience

Team leadership

Tools

CargoWise

Job description

Job Title: Licensed Customs Broker (LCB), Brokerage Manager

Location & Job Type: New York | Full-Time, On-Site

Company Overview

Altius Talent is partnering with an established customs brokerage and freight forwarding firm serving importers across a wide range of industries. Their New York brokerage team handles a high volume of entries across air, ocean, and truck modes.

Position Overview

The Brokerage Manager leads the customs brokerage department and is accountable for entry accuracy, compliance, and team performance. As a licensed broker, you will oversee daily filing operations, guide the entry team, and act as the primary compliance resource for clients and internal stakeholders.

Key Responsibilities

• Manage and develop a team of entry writers, brokers, and support staff, setting priorities and quality standards
• Oversee the preparation and transmission of formal and informal entries through ACE
• Review entries for classification, valuation, and country-of-origin accuracy before and after filing
• Serve as broker of record and supervise filings under your license in line with CBP regulations
• Manage PGA requirements (FDA, USDA, and others), ISF filings, and in-bond movements
• Respond to CBP requests for information, notices of action, CF-28/29s, and penalty or liquidated damages matters
• Monitor compliance programs, including audits, protests, prior disclosures, and duty drawback where applicable
• Advise clients on tariff changes, trade programs, Section 301 and other special duties, and compliance risk
• Track KPIs, filing deadlines, and exceptions, and report to senior leadership
• Partner with sales and operations on new business, client onboarding, and customer escalations
• Drive process improvements and make effective use of the brokerage system (CargoWise or similar)

Key Skills & Qualifications

• Active U.S. Customs Broker License
• 5+ years of customs brokerage experience, with 2+ years in a supervisory or management role
• Strong working knowledge of HTS classification, valuation, and CBP regulations
• Hands-on experience with ACE, ABI, and PGA filings
• Proven ability to lead, coach, and develop a team in a deadline-driven environment
• Strong client-facing communication and problem-solving skills
• CargoWise or comparable customs software experience preferred
• Experience with CBP audits, post-entry amendments, or prior disclosures is a plus

What’s on Offer

• Competitive base salary, with compensation aligned to experience
• Leadership role with visibility to senior management
• Stable, growing organization with clear career progression