Customs Brokerage Manager TCRS4767

Trade Compliance Recruiting Solutions; Buffalo (NY); On-site; USD 90,000 - 125,000; Full time

Job summary

Trade Compliance Recruiting Solutions seeks a seasoned Customs Brokerage Manager to lead our in-house brokerage team and drive day-to-day operations with a focus on compliance and growth. The role is based in Buffalo, NY, with opportunities to collaborate with teams in Houston and Chicago.

You will oversee HTS classifications, documentation, and client communications while mentoring staff in a fast-paced, deadline-driven environment. Strong CBP knowledge and leadership are essential.

Qualifications

• Licensed US Customs Broker (LCB) required.
• Bachelor's degree preferred.
• 5+ years of customs brokerage or import operations experience leading a team of entry writers.
• Comprehensive knowledge of U.S. Customs regulations and the import entry process; HTS, COO, valuation, FTA, etc.
• Hands on knowledge of customs brokerage compliance software.

Responsibilities

• Develop and implement brokerage strategies, driving operational effectiveness and revenue growth.
• Ensure compliance with all CBP rules and regulations.
• Review and file all required customs documentation within prescribed timeframes.
• Lead HTS classification under the Harmonized Tariff Schedule (HTSUS).
• Communicate with CBP and PGAs to resolve compliance issues, holds, and queries.
• Provide proactive status updates to customers, addressing inquiries with excellence service.
• Support the operations team with guidance and pricing support.
• Maintain accurate and complete records of all customs transactions.
• Monitor regulatory changes, best practices, and emerging trends in international trade.
• Manage and grow a high performing team through coaching and continuous development.

Skills

Leadership

Team management

Compliance knowledge

Attention to detail

Communication

Education

Bachelor's degree

Tools

Customs brokerage software

Job description

HIGH-LEVEL OVERVIEW

The Customs Brokerage Manager is responsible for all customs brokerage operations and the day to day operations of the department, leading a team and driving revenue growth while ensuring compliance with CBP rules and regulations.

This is an in-office position based in Houston, TX, Buffalo, NY, or Chicago, IL, with occasional travel for customer visits and meetings.

EXPECTATIONS

• Develop and implement brokerage strategies, driving operational effectiveness and revenue growth
• Ensure compliance with all CBP rules and regulations
• Review and file all required customs documentation within prescribed timeframes
• Lead HTS classification under the Harmonized Tariff Schedule (HTSUS)
• Communicate with CBP and PGAs to resolve compliance issues, holds, and queries
• Provide proactive status updates to customers, addressing inquiries with excellence service
• Support the operations team with guidance and pricing support
• Maintain accurate and complete records of all customs transactions
• Monitor regulatory changes, best practices, and emerging trends in international trade
• Manage and grow a high performing team through coaching and continuous development

ESSENTIALS

• Licensed US Customs Broker (LCB) required
• Bachelor's degree preferred
• 5+ years of customs brokerage or import operations experience leading a team of entry writers
• Comprehensive knowledge of U.S. Customs regulations and the import entry process; HTS, COO, valuation, FTA, etc.
• Strong attention to detail and commitment to accuracy
• Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment
• Excellent communication with poised and professional attitude
• Hands on knowledge of customs brokerage compliance software