Lawn Care Scheduling & Ops Specialist

Wolverine Lawn Services, Inc; Kalamazoo (MI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Career Advancement Opportunities

Job summary

Wolverine Lawn Services is seeking an organized, dependable Operations & Scheduling Specialist to help keep our day-to-day operations running smoothly. You'll coordinate schedules, maintain work orders, support invoicing and accounts receivable, and ensure information flows to where it’s needed.

The role requires strong organization, clear communication, and the ability to manage multiple priorities in a fast-paced setting.

Qualifications

• Experience with scheduling, dispatching, or customer service.
• Experience in lawn care, landscaping, irrigation, or field-service preferred.
• Experience with CRM and work order scheduling software.
• Spanish language proficiency is a plus.
• Proficient with Microsoft Outlook, Excel, Teams.

Responsibilities

• Build and maintain daily, weekly, and seasonal schedules for lawn maintenance, fertilization, irrigation, and landscape crews.
• Coordinate routes and schedules to improve efficiency and reduce drive time.
• Make schedule adjustments due to weather, staffing, customer requests, and changing priorities.
• Monitor daily production and reallocate crews or resources as needed.
• Track service completion, outstanding work, and scheduling backlogs.
• Assist with invoicing by posting completed work and preparing invoices.

Skills

Organization

Communication

Problem solving

Multi-tasking

Attention to detail

Teamwork

Schedule coordination

Tools

Microsoft Outlook

Excel

Teams

CRM systems

Work order software

Job description

Wolverine Lawn Services is seeking an organized, dependable Operations & Scheduling Specialist to help keep our day-to-day operations running smoothly. You'll coordinate schedules, maintain work orders, support invoicing and accounts receivable, and ensure information flows to where it’s needed.

The role requires strong organization, clear communication, and the ability to manage multiple priorities in a fast-paced setting.