Law Office Concierge - Part-Time Front Desk & Guest Services

barnes; Indianapolis (IN); On-site; USD 15,000 - 25,000; Part time

Job summary

Barnes & Thornburg is seeking a part-time concierge for our Indianapolis office to support front-desk and guest services operations. The role involves answering a multi-line phone system, greeting clients, coordinating room setups, and arranging guest services with vendors and internal teams.

The position requires strong communication, discretion, and the ability to handle multiple tasks with a professional demeanor. Flexible scheduling and a professional dress code are expected.

Qualifications

• Reading and writing at a level generally acquired through high school.
• Approximately six months to one year of on-the-job experience in a professional services office to understand policies and procedures and operate the telephone console system.
• Ability to convert memos, letters, and forms from rough drafts to final typed documents after limited coursework in typing.
• Interpersonal skills to communicate via telephone and in person with visitors, attorneys, and staff with courtesy and tact.
• Ability to handle a high volume of telephone calls and perform essential duties.
• Work may require irregular hours and more than 40 hours per week to perform essential duties.

Responsibilities

• Serves as part-time concierge for up to twenty hours per week at the Indianapolis office.
• Operates a multi-line phone system and directs incoming, outgoing, and internal calls and voicemail.
• Greets clients and visitors to the office and ensures proper access clearance and routing per Firm policies.
• Offers guests beverages and checks meeting room schedules to ensure proper setup.
• Escorts guests to destinations such as Conference Center, Event Hall, VAO, and Meeting Room.
• Manages guest requests by making arrangements or connecting to the correct party to fulfill the request.
• Performs daily checks to maintain kitchens, conference rooms, and office supplies and notifies relevant parties if attention is needed.
• Schedules conference rooms and coordinates with Guest Service Assistants for setup and catering.
• Assists with conference room setups including drinks, meals, seating, and AV needs.
• Maintains contact information for local vendors and events in the Indianapolis area.
• Assists attorneys, paralegals, and staff with mailings of various administrative projects.
• Maintains a neat appearance and appropriate attire as outlined.

Skills

Reading & writing

Office experience

Typing speed

Interpersonal skills

Telephone & visitor handling

Flexible hours

Education

High school diploma

Job description

Barnes & Thornburg is seeking a part-time concierge for our Indianapolis office to support front-desk and guest services operations. The role involves answering a multi-line phone system, greeting clients, coordinating room setups, and arranging guest services with vendors and internal teams.

The position requires strong communication, discretion, and the ability to handle multiple tasks with a professional demeanor. Flexible scheduling and a professional dress code are expected.