Part-Time Concierge & Office Guest Services

Barnes & Thornburg LLP; Indianapolis (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Barnes & Thornburg LLP in Indianapolis is seeking a part-time Concierge to support the front desk and office services. The role handles calls, greets guests, coordinates rooms, and assists attorneys and staff with various administrative tasks.

Working up to 20 hours per week, the concierge must maintain confidentiality, project a professional appearance, and adapt to meeting and event schedules while providing high-level customer service.

Qualifications

• Read and write at a level generally acquired through high school.
• Six months to one year of on-the-job experience in a professional services office.
• Ability to convert memos and forms from rough drafts to final typed documents.
• Interpersonal skills to communicate with visitors, attorneys, and staff with courtesy and tact.
• Work at a high volume of telephone calls and essential duties.
• Work irregular hours and more than 40 hours per week when required.

Responsibilities

• Serve as part-time concierge for up to twenty hours per week at the Indianapolis office.
• Operate a multi-line phone system and direct incoming, outgoing, and internal calls and voicemail.
• Greet clients and visitors, ensure access clearance and routing per policy.
• Offer guests beverages and assist with meeting room setup when necessary.
• Escort guests to destinations such as Conference Center, Event Hall, VAO, and Meeting Room.
• Manage guest requests by coordinating with service providers or directing to the right party.
• Perform daily checks to maintain kitchens, conference rooms, and office supplies.
• Schedule conference rooms and coordinate with Catering/Guest Service for setup.
• Assist with conference room setups including AV needs.
• Maintain contact information for parking, catering, and events in Indianapolis area.
• Assist attorneys, paralegals, staff with mailings and administrative tasks.
• Maintain a neat appearance and professional attire; observe fragrance policy.
• Perform other duties as assigned and adapt to changing needs.

Skills

Interpersonal skills

Phone etiquette

Customer service

Education

High school diploma

Typing coursework

Tools

Telephone console system

Job description

Barnes & Thornburg LLP in Indianapolis is seeking a part-time Concierge to support the front desk and office services. The role handles calls, greets guests, coordinates rooms, and assists attorneys and staff with various administrative tasks.

Working up to 20 hours per week, the concierge must maintain confidentiality, project a professional appearance, and adapt to meeting and event schedules while providing high-level customer service.