Law Firm Operations Manager

Gawayne Kelly Law; Florida; On-site; USD 55,000 - 60,000; Full time

Job summary

Gawayne Kelly Law seeks an Operations Manager in Sunrise, FL to turn leadership direction into reliable execution. This hands-on role partners with the Firm Administrator to keep workflows moving, data visible, and billing disciplined in a small, fast-moving firm.

Responsibilities include supervising staff, maintaining calendars, dashboards, and policies, plus leading system implementations. On-site presence near Pembroke Pines is preferred.

Qualifications

• Bachelor's degree preferred; 2-year degree or Paralegal certification acceptable.
• Strong organizational and written/oral communication skills.
• Comfort with common office software and case management systems.
• Ability to manage multiple matters and stay self-driven.

Responsibilities

• Supervise non-attorney staff with clear expectations and regular feedback.
• Maintain calendars, deadlines, case pipelines, and monthly status meetings.
• Develop and audit firm policies, checklists, templates, and scripts.
• Diagnose operational issues and implement practical solutions.
• Oversee timekeeping, billing support, collections workflows, and payments.
• Create weekly and monthly dashboards on operations, finance, and clients.
• Manage vendors, software, office tech, supplies, and purchases.
• Assist recruiting, onboarding, payroll review, and performance evaluations.
• Lead special projects and software implementations to keep rhythm.

Skills

Organizational skills

Communication skills

Self-starter

Multitasking

Management style

Process improvement

On-site adaptability

Education

Bachelor's degree preferred

2-year degree acceptable

Paralegal certification acceptable

High school diploma required

Tools

Case management software

Spreadsheets

Word processing

Job description

Gawayne Kelly Law seeks an Operations Manager in Sunrise, FL to turn leadership direction into reliable execution. This hands-on role partners with the Firm Administrator to keep workflows moving, data visible, and billing disciplined in a small, fast-moving firm.

Responsibilities include supervising staff, maintaining calendars, dashboards, and policies, plus leading system implementations. On-site presence near Pembroke Pines is preferred.