Law Firm Operations Manager

Jobot; El Segundo (CA); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Jobot is seeking a Law Firm Operations Manager in El Segundo, CA. The role reports to senior leadership and oversees HR administration, timekeeping, technology, and facilities, with a hybrid schedule requiring 2–3 days in the office.

Primary responsibilities include onboarding/offboarding, MS 365 management, and coordinating with IT and vendors to support daily operations and client service. The role supports executives and staff across departments to maintain smooth operations.

Qualifications

• Experience in office management or administrative operations.
• Strong organizational skills and attention to detail with ability to manage competing priorities.
• Comfort troubleshooting routine tech issues and learning new systems; experience with Microsoft 365 preferred.
• Familiarity with timekeeping, payroll coordination, and onboarding/offboarding processes.
• Clear written and verbal communication; professional interactions with executives and staff.

Responsibilities

• Coordinate daily operational priorities with firm leadership and provide updates on open items and deadlines.
• Serve as a central resource for attorneys, department heads, and staff; coordinate cross-department solutions.

Skills

Office management

HR coordination

Timekeeping

Payroll coordination

Communication

Problem solving

Discretion

Organization

Onsite coordination

Tools

Microsoft 365

Business phone systems

Job description

Law Firm Operations Manager

$100000 - $150000 per year | El Segundo, CA | On-site | Permanent

A bit about us:

California-based plaintiff-side law firm specializing in consumer protection and lemon law litigation. The firm represents consumers in disputes involving defective vehicles and related warranty issues, offering attorneys the opportunity to handle meaningful litigation and advocate directly for clients.

Why join us:

The firm is looking for a Law Firm Administrator in El Segundo. In this role, you will work directly with the Chief Operating Officer and Managing Partner to coordinate employee support, timekeeping, HR administration, technology, and office facilities. The position is hybrid with at least 2 to 3 days per week in the office and additional onsite time as needed.

Job Details

Responsibilities

• Work with firm leadership daily to manage operational priorities, carry out decisions, and provide timely updates on open items, deadlines, and issues requiring attention.
• Serve as a central resource for attorneys, department heads, and support staff, answering general questions and coordinating solutions across departments.
• Support routine HR administration, including employee records, time-off tracking, policy acknowledgments, and coordination with leadership and HR or payroll providers.
• Coordinate onboarding from start to finish, including paperwork, orientation, equipment, workstations, phone setup, system access, and department introductions.
• Coordinate offboarding, including equipment recovery, access removal, records updates, and handoff of work and information to the appropriate team members.
• Provision and manage approved Microsoft 365 / Office 365 accounts, email, licenses, and permissions, coordinating access changes with leadership and IT support.
• Configure and provision employee phones, extensions, and related settings in the firm's phone system.
• Provide routine technical troubleshooting and employee support; coordinate with IT vendors and software providers to resolve more complex issues.
• Maintain current records of equipment, systems, vendors, and access procedures, and help employees use the firm's tools effectively.
• Coordinate office supplies, maintenance, repairs, service providers, deliveries, mail, and other facility needs; follow through until issues are resolved.
• Collect checks from the office, complete deposit runs and maintain appropriate records and handoffs with the accounting team.
• Provide reception and other administrative coverage when employees are unavailable, and coordinate backup support to keep daily operations moving.

Qualifications

• Prior experience in office management, business operations, HR coordination, or a comparable administrative role; law firm or professional services experience is preferred.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities with consistent follow-through.
• Comfort supporting business technology, troubleshooting routine issues, and learning new systems; experience administering Microsoft 365 and business phone systems is preferred.
• Familiarity with timekeeping, payroll coordination, employee records, and onboarding or offboarding processes.
• Clear written and verbal communication, sound judgment, and professionalism when working with executives and employees at every level.
• Discretion with confidential personnel, financial, and client information.
• Ability to meet the onsite schedule and handle office errands, including bank deposits.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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