Law Firm Operations & Client Relations Director

Shaw Bransford & Roth P.C.; Washington (District of Columbia); Presencial; USD 150.000 - 230.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer-paid health benefits

401(k) with 3% Safe Harbor

Metro-accessible office

Office amenities

Descripción de la vacante

Shaw Bransford & Roth P.C. in Washington, D.C. is hiring a hands-on Managing Director of Operations & Client Relations to lead firm-wide business administration, financial processes, HR, and client care.

This senior role requires an autonomous leader with deep operational expertise in legal or professional services, and experience managing office support staff, HR compliance, and client onboarding. Reporting to the Managing Partner, the role combines strategic oversight with hands-on management

Formación

• Bachelor’s degree in business administration, Legal Studies, Healthcare/Operations Management, or related field required.
• 7+ years of progressive operations and administrative management experience in a law firm or similar environment.
• Strong leadership, written and verbal communication, and problem-solving under tight deadlines.

Responsabilidades

• Direct day-to-day administrative and operational functions across all legal and business practice groups.
• Manage office support staff and oversee client onboarding and offboarding processes.
• Implement and manage firm-wide operational infrastructure, including vendor platforms (time & accounting system, VoIP, virtual receptionist, email filtering, legal research databases, and IT systems).
• Oversee facilities management, physical office security, network/geo-blocking policies, and logistics for on-site/remote working environments.

Conocimientos

Leadership

Communication

Problem-solving

Educación

Bachelor’s degree in business administration or related field

Herramientas

TABS3/Cloud

ADP payroll

Voya 401(k)

Westlaw

PACER

Office 365

Descripción del empleo

Shaw Bransford & Roth P.C. in Washington, D.C. is hiring a hands-on Managing Director of Operations & Client Relations to lead firm-wide business administration, financial processes, HR, and client care.

This senior role requires an autonomous leader with deep operational expertise in legal or professional services, and experience managing office support staff, HR compliance, and client onboarding. Reporting to the Managing Partner, the role combines strategic oversight with hands-on management