Law Firm Front Desk & Client Concierge

Speaks Law; Wilmington (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Parental leave

Job summary

Speaks Law Firm is seeking a Receptionist to join our Wilmington office as a front-line team member, handling daily administrative tasks and maintaining a professional front desk. This on-site role runs Monday through Friday, 8:30 AM to 5:30 PM, with a focus on client intake, scheduling, and basic clerical support.

Ideal candidates will have strong organizational and interpersonal skills, two years of reception or customer service experience, and proficiency with common computer software.

Qualifications

• High school diploma or GED required.
• Two years of customer service or reception experience, preferably in a law firm.
• Strong organizational skills and attention to detail.
• Intermediate computer skills.
• Excellent interpersonal and customer service skills.
• Willingness to help others.
• Professional work ethic.
• Bilingual Spanish a plus.

Responsibilities

• Operate multi-line phone system and relay calls and messages in a timely manner.
• Welcome clients and visitors with a friendly, professional and positive demeanor.
• Maintain office calendars and track team member birthdays and anniversaries.
• Direct the flow of outgoing and incoming mail, faxes, deliveries, and certified mail.
• Ensure all office supplies are in stock.
• Ensure all public spaces including meeting rooms, reception, bathrooms, and break areas are tidy and free of debris.
• Prepare meeting rooms, meeting documents and arrange refreshments as needed.
• Assist with copying, scanning, faxing, emailing, or note taking as needed.
• Meet with clients for notary purposes.
• Coordinate with finance team and clients to ensure proper execution of checks and releases.
• Other clerical duties as assigned.

Education

Two years of customer service or reception experience

Tools

Intermediate computer skills

Job description

Speaks Law Firm is seeking a Receptionist to join our Wilmington office as a front-line team member, handling daily administrative tasks and maintaining a professional front desk. This on-site role runs Monday through Friday, 8:30 AM to 5:30 PM, with a focus on client intake, scheduling, and basic clerical support.

Ideal candidates will have strong organizational and interpersonal skills, two years of reception or customer service experience, and proficiency with common computer software.