Laundry Store Assistant Manager - Lead Service & Growth

Laundry Capital Co. LLC; Springfield (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health care coverage

Employee discount program

Professional development & growth

Job summary

Laundry Capital Co. LLC in Springfield, MA is seeking an Assistant General Manager to lead daily operations and deliver outstanding customer experiences at our busy laundromat.

You will supervise staff, manage wash/dry/fold services, promote products, control costs, and foster a welcoming, clean store. This full-time role offers $18/hour pay, opportunities for professional growth, and a collaborative team environment.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Experience managing budgets, driving revenue, and controlling costs.
• Hands-on maintenance and operations mindset.
• Excellent communication and customer service skills.

Responsibilities

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management:Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support:Assistin the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Skills

Leadership

Communication

Sales mindset

Customer service

Operational management

Budget awareness

Flexibility

Job description

Laundry Capital Co. LLC in Springfield, MA is seeking an Assistant General Manager to lead daily operations and deliver outstanding customer experiences at our busy laundromat.

You will supervise staff, manage wash/dry/fold services, promote products, control costs, and foster a welcoming, clean store. This full-time role offers $18/hour pay, opportunities for professional growth, and a collaborative team environment.