Assistant General Manager

Laundry Capital; Providence (RI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health care coverage option

Employee discount program

Competitive hourly pay

Sales-based bonus program

Tips from customers

Job summary

Laundry Capital is seeking an Assistant General Manager to partner with the General Manager in running a busy laundromat, delivering exceptional customer experiences and driving operational excellence. You’ll supervise staff, manage wash/dry/fold services, promote products, and maintain a welcoming, clean environment for customers.

Ideal candidates have 2+ years in retail/operations leadership, a strong business mindset, and hands-on maintenance skills. Evening/weekend flexibility is a plus.

Qualifications

• Proven Leadership Experience - 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen - Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills - Hands-on approach to operations and maintenance needs.

Responsibilities

• Lead store operations and customer service alongside the General Manager.
• Supervise staff during shifts and ensure policy adherence.
• Maintain store cleanliness and equipment, promote products.
• Manage inventory and day-to-day operations.

Skills

Leadership

Retail management

Operations management

Job description

About Laundry Capital:

Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat "super store" concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the retail sales industry as the "gold standard" for laundromat retail in the United States.

Job Title: Assistant General Manager

Employment Type: Full-Time

Who we are:

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We've built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

Competitive Pay & Earnings Potential:

• Competitive hourly rate.
• Sales-Based Bonus Program.
• Earn Tips from customers as a recognition of exceptional service!

Work-Life Balance & Benefits:

• Health Care Coverage Option - Comprehensive medical benefits
• Employee Discount Program - Special Perks And savings.

Additional Perks:

Professional Development & Growth - Advance with a fast-growing company.

Your Role as an Assistant General Manager:

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities:

• Deliver Outstanding Customer Service - Be the face ofensurea seamless, hassle-free experience.
• Maintain Store Excellence - Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.

• Inventory Management: Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support: Assisting the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operational at all times.

Who We're Looking For:

• Proven Leadership Experience - 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen - Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills - You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills - You know how to motivate teams and serve customers.
• Strong Sales Mindset - experience working in retail.
• Physically Capable - Able to stand for long periods and lift upto 35 lbs.
• Flexible Schedule - The ability to work evenings and weekends as needed.

Bilingual: A plus, but not required.

Ready to Make an Impact?

If you're eager for a rewarding opportunity where you can make a difference, grow your career, and be part of a thriving brand, we want to hear from you!

Job Type: Full-time

Work Location: In person

Join a Team That's Changing an Industry

Step into the future of laundry services! As one of America's largest retail laundromat operators, we're not just doing laundry, we're transforming the customer experience.

Since 1996, we've built modern 4,000+ sq ft "super store" laundromats designed with cutting-edge equipment, comfortable spaces, and a customer-first mindset that sets industry standards.

At Clean Rite, our people make the difference. We're proud to build teams that deliver exceptional service while supporting the communities we serve.

Why Join Our Team?

• Competitive hourly pay and earnings potential.
• Sales-based bonus opportunities.
• Tips from customers who appreciate great service.
• Multiple shifts and flexible scheduling.
• Employee discount and commuter benefits.
• Career growth with a fast-growing company.

If you're passionate about customer service and want to grow with a company that values its people, explore our opportunities and join the Clean Rite Crew today!