Laundry Attendant

Atrium Hospitality LP; Concord (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Laundry Attendant to ensure exceptional cleanliness and guest satisfaction. This role involves maintaining guest rooms and public areas to high standards, providing friendly service, and contributing to a positive guest experience. With a strong focus on teamwork and service excellence, this position offers opportunities for career growth and personal development. Join a passionate team committed to making a difference through community service and a supportive work environment.

Benefits

401(k) Plan with Company Match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay

Tuition Reimbursement

Exclusive Discounts on Brands and Services

Wellness Programs

Community Service Programs

Qualifications

• Previous hotel housekeeping or applicable cleaning experience.
• Ability to lift a minimum of 50 lbs occasionally.

Responsibilities

• Clean and maintain hotel guest rooms and public areas.
• Ensure high standards of cleanliness and organization.
• Report damage, theft, and safety hazards to supervisor.

Skills

Customer Service

Cleaning Skills

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Hotel:

Concord Embassy Suites

5400 John Q. Hammons Dr. NW

Concord, NC 28026

Laundry Attendant

Full time

Atrium SPIRIT - where teamwork, passion, and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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Primary Purpose:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service, ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

• Clean and maintain hotel guest rooms, public areas, and laundry within the hotel per established protocols, including but not limited to:
• Removal of all used and unused linen/terry from room
• Disinfect all high touch surfaces and unused amenities
• Clean bathrooms
• Clean glass and mirrors, dust and polish furniture and equipment
• Replace burned out light bulbs
• Remake beds with clean linens
• Replenish supplies such as drinking glasses, writing supplies, and bathroom supplies
• Empty wastebaskets and transport other trash and waste to disposal areas
• Clean rugs, carpets, upholstered furniture, and draperies
• Ensure usage of approved cleaning chemicals
• Operate, stock, and maintain storage closets and room attendant carts to include linens, towels, toiletries, and cleaning supplies
• Maintain cleanliness and organization in all work areas
• Examine and sort articles for laundry according to color, fabric, dirt content, and required cleaning techniques
• Use laundering equipment and proper chemicals to safely and thoroughly clean and press linens
• Make rounds through the halls each shift to ensure public areas are disinfected, clean, and tidy, removing or replacing anything out of order
• Uphold departmental standards of quality of work and timing, measured by brand customer satisfaction metrics and Atrium labor guidelines
• May be required to train newly hired associates and support ongoing performance development
• Perform deep cleaning and preventative maintenance scheduled work for all hotel areas as assigned, using power equipment when applicable
• Report damage, theft, found articles, and safety hazards to supervisor
• Follow all safety, security policies, and procedures, reporting issues promptly
• Perform any other work necessary to fulfill the primary purpose of the position

Qualifications:

Preferred Prior Experience:

Previous hotel housekeeping or applicable cleaning experience, and customer service experience.

Preferred Education:

High school diploma or equivalent.

Physical Requirements:

Ability to lift a minimum of 50 lbs occasionally and 20 lbs regularly, bend and squat repeatedly, and walk and stand for the duration of the shift.

Other Requirements:

Flexibility to work day shifts, early mornings, evenings, nights, weekends, and holidays.

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Note: Actual compensation packages are based on various factors including skill set, experience, certifications, and location. These may differ by location.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy