Launch Your Retail Banking Career - Personal Banker I

Fifth Third; Chapel Hill (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank is seeking a Retail Personal Banker I in Chapel Hill, IN. This program trains candidates over 4–8 weeks, rotating through operations and Sales & Service, with a certification at the end to qualify for a Retail Personal Banker role.

The position focuses on consultative selling, acquiring new households, and strengthening relationships, while performing teller duties and supporting platform staff. Indianapolis travel may be required.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers.
• Ability to analyze credit and financial information.
• Professional appearance and verbal/written communication.
• Knowledge of Retail policies and procedures.
• S.A.F.E. Act registration required at employment via NMLS.

Responsibilities

• Use consultative sales to identify customer needs.
• Maintain knowledge of Retail products and services.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and conduct outside sales activities.
• Coordinate with Business Partners to provide holistic solutions.
• Meet customer experience and production goals.

Skills

Sales experience

Customer service

Math skills

Communication skills

Professional appearance

NMLS/S.A.F.E. Act knowledge

Education

College degree or work experience (transferrable skills)

Job description

Fifth Third Bank is seeking a Retail Personal Banker I in Chapel Hill, IN. This program trains candidates over 4–8 weeks, rotating through operations and Sales & Service, with a certification at the end to qualify for a Retail Personal Banker role.

The position focuses on consultative selling, acquiring new households, and strengthening relationships, while performing teller duties and supporting platform staff. Indianapolis travel may be required.