Launch Operations Lead (NAM & LATAM)

Pandora; Glen Burnie (MD); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Retirement savings

Learning and development opportunities

Employee discounts

Paid time off

Job summary

Pandora in the United States is seeking a Specialist, Launch Operations to coordinate end-to-end product launches across NAM and LATAM. You will partner with Warehouse, Logistics, Planning, Customer Experience, Trade & Customs to ensure readiness and on-time delivery.

This role requires 3–5 years in supply chain, operations, logistics, or product launches, plus strong analytical and communication skills. Proficiency with Excel and PowerPoint is expected.

Qualifications

• 3-5 years of relevant experience in supply chain, operations, logistics, distribution, project coordination, product launches, or a related field.

Responsibilities

• Coordinate end-to-end operational readiness and execution for new product launches across NAM and LATAM, partnering across Warehouse, Logistics, Planning, Customer Experience, Trade & Customs, and other key stakeholders.
• Own launch coordination across multiple workstreams, tracking critical milestones, dependencies, risks, actions, and operational readiness to support on-time execution.
• Ensure warehouse, distribution, order fulfillment, and operational processes are prepared to support anticipated product launch demand.
• Monitor launch order flow and product availability, partnering with cross-functional teams to identify and resolve system, fulfillment, distribution, or delivery issues.
• Proactively identify operational risks and execution gaps, escalating issues and coordinating solutions before they impact launch timelines or the customer experience.
• Establish and maintain launch governance, readiness reporting, project trackers, and clear stakeholder communication to drive visibility and accountability.
• Support post-launch stabilization by coordinating issue resolution and ensuring a smooth transition into business-as-usual operations.
• Drive continuous improvement by applying launch learnings, strengthening processes, and developing scalable ways of working for future launches.

Skills

Supply chain experience

Operations management

Project coordination

Product launches

Cross-functional collaboration

Analytical skills

Communication skills

Tools

Excel

PowerPoint

Job description

Pandora in the United States is seeking a Specialist, Launch Operations to coordinate end-to-end product launches across NAM and LATAM. You will partner with Warehouse, Logistics, Planning, Customer Experience, Trade & Customs to ensure readiness and on-time delivery.

This role requires 3–5 years in supply chain, operations, logistics, or product launches, plus strong analytical and communication skills. Proficiency with Excel and PowerPoint is expected.