Launch Excellence Lead - Patient Programs & Design

ConnectiveRx; New Jersey; On-site; USD 87,000 - 144,000; Full time

Benefits offered by this job

Bonus/Commission

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

ConnectiveRx is seeking a Manager, Launch Excellence to design scalable program launches and transitions in a collaborative, fast-paced environment in the United States. You will work with product management, operations, and customers to deliver high-impact patient services programs while mitigating risk and optimizing revenue.

The role requires strong communication, stakeholder management, and a deep understanding of life sciences and healthcare.

Qualifications

• Bachelor’s degree in business, health, science, marketing, communications, or related discipline, or equivalent experience.
• At least 5 years of patient services experience, including at least 1 year of customer consulting or related experience.
• Experience in life sciences, pharmaceuticals, or the healthcare industry.
• Understanding of patient support and affordability services within the pharmaceutical industry, including market dynamics, commercial strategy development, and product launch design.
• Ability to influence audiences, facilitate solution design, and lead discussions such as program journey mapping, phased roadmaps, and executive-level requirement gathering sessions.
• Familiarity with compliance and security standards, policies, and risk management.

Responsibilities

• Assist the Director, Launch Excellence with program launch design sessions and lead the creation of Program Design Documents and key deliverables.
• Partner with external and internal stakeholders to gather, understand, synthesize, prioritize, and define business objectives inform requirements across operations, analytics, quality, and outcomes measurement.
• Facilitate and participate in cross-functional development and review of operational assets to ensure comprehensiveness and alignment with objectives.
• Collaborate with Product Management to ensure program solutions are designed and implemented effectively and in alignment with ConnectiveRx capabilities.
• Identify and track strategic and technical opportunities during program launch design to enhance capabilities and delivery.
• Support Project Management and implementation teams by tracking requirements, navigate scope changes, and collect client deliverables.

Skills

Patient services

Program design

Stakeholder management

Communication

Education

Bachelor's degree

Job description

ConnectiveRx is seeking a Manager, Launch Excellence to design scalable program launches and transitions in a collaborative, fast-paced environment in the United States. You will work with product management, operations, and customers to deliver high-impact patient services programs while mitigating risk and optimizing revenue.

The role requires strong communication, stakeholder management, and a deep understanding of life sciences and healthcare.