LatAm Regional Field Service Engineer

Isuzu Motors America, LLC; Miami (FL); In loco; USD 85.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Fertility & family benefits

Generous time off

401(k) with company match

Life & travel insurance

Wellness program

Tuition reimbursement

Employee discounts

Descrizione del lavoro

Isuzu Motors America, LLC is seeking a technically skilled professional to provide expert dealer support across Latin America and the Caribbean. You will diagnose vehicle concerns, assist dealers with troubleshooting, and coordinate TIR activities with IML.

This role involves field visits, data analysis, and cross-functional collaboration to improve service capabilities. The ideal candidate has a mechanical/automotive/electrical engineering background with 3+ years in automotive diagnostics and

Competenze

• Bachelor's degree in Mechanical, Automotive or Electrical Engineering is required.
• Minimum three years of experience in commercial vehicle diagnostics, dealership service operations, OEM technical support, or related automotive field.
• ASE certifications and/or manufacturer technical certifications preferred.

Mansioni

• Review and assess dealer-submitted TIRs, investigate quality concerns, and track corrective actions.
• Evaluate ARs and goodwill requests; prepare weekly AR approval reports.
• Provide technical support to dealer technicians and service managers for troubleshooting and repair requirements.

Conoscenze

Diagnostics

Field service

Warranty analysis

Communication

Bilingual: English/Spanish

Formazione

Bachelor's degree in Mechanical/Automotive/Electrical Engineering

ASE or OEM engineering certifications preferred

Strumenti

OEM diagnostic software

Descrizione del lavoro

Isuzu Motors America, LLC is seeking a technically skilled professional to provide expert dealer support across Latin America and the Caribbean. You will diagnose vehicle concerns, assist dealers with troubleshooting, and coordinate TIR activities with IML.

This role involves field visits, data analysis, and cross-functional collaboration to improve service capabilities. The ideal candidate has a mechanical/automotive/electrical engineering background with 3+ years in automotive diagnostics and