LATAM Regional Field Service Engineer (Diagnostics)
ISUZU NORTH AMERICA CORPORATION
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Benefits offered by this job
Job summary
Isuzu Motors Limited is seeking an experienced engineer to provide professional technical support to Isuzu dealers across Latin America and the Caribbean. You will diagnose vehicle concerns, minimize downtime, and enhance dealer service capabilities, supporting technicians and service managers with troubleshooting and repair recommendations.
The role manages TIR activities, investigates quality concerns, identifies field trends, and serves as a liaison between dealers and IML.
Qualifications
- Bachelor's degree in mechanical/automotive/electrical engineering is required.
- Minimum three years of experience in commercial vehicle diagnostics, dealership service operations, OEM technical support, or related automotive field.
Responsibilities
- Review and validate dealer-submitted TIRs and investigate product concerns.
- Evaluate and approve ARs and support warranty investigations and trend analysis.
- Provide technical support to dealer technicians for troubleshooting and repair of Isuzu vehicles.
- Conduct field investigations and root-cause analysis including customer visits.
- Review service bulletins and support development of service communications.
Skills
Education
Tools
Job description
Isuzu Motors Limited is seeking an experienced engineer to provide professional technical support to Isuzu dealers across Latin America and the Caribbean. You will diagnose vehicle concerns, minimize downtime, and enhance dealer service capabilities, supporting technicians and service managers with troubleshooting and repair recommendations.
The role manages TIR activities, investigates quality concerns, identifies field trends, and serves as a liaison between dealers and IML.
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