LatAm Deployment Lead - Go-Live & Hypercare

EPAM Systems Inc; United States; Remote; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

EPAM Systems Inc. is seeking a Deployment Manager to lead field operations deployments in LatAm, working hands-on through our 9-step deployment process and four stage gates.

You will coordinate with Product Line, BA, and Change Management, ensuring requirements are captured, solutions validated, and deployments go live smoothly. The role requires 8+ years in related projects, 3+ years in senior-level roles, and fluency in English with Spanish and/or Portuguese.

Qualifikationen

• 8+ years in project or implementation management or enterprise platform rollouts.
• 3+ years in senior/lead/manager/owner roles.
• Experience guiding deployments from planning through go-live and hypercare.

Aufgaben

• Facilitate requirements and scoping workshops with Product Line and BA to capture requests.
• Validate solution and document configuration requests for handover to Configuration team.
• Present PoC to Product Line and drive refinement with Configuration until validated.
• Coordinate UAT activities and production pilot with testers and Super Users.
• Lead deployment planning, cutover, data migration, and end-user training readiness.
• Manage hypercare and second-level support with Super Users and Support until handover.
• Provide status reports on progress, risks, issues, and dependencies to Lead Deployment Manager.
• Maintain backlog quality for deployments and analyze risks and operational impact.

Kenntnisse

Stakeholder management

Agile

Project planning

Risk analysis

Release management

Bilingual English/Spanish/Portuguese

Jobbeschreibung

EPAM Systems Inc. is seeking a Deployment Manager to lead field operations deployments in LatAm, working hands-on through our 9-step deployment process and four stage gates.

You will coordinate with Product Line, BA, and Change Management, ensuring requirements are captured, solutions validated, and deployments go live smoothly. The role requires 8+ years in related projects, 3+ years in senior-level roles, and fluency in English with Spanish and/or Portuguese.