Last-Mile Warehouse Lead & Operations Specialist

SwiftX Inc.; Columbus (OH); On-site; USD 55,000 - 84,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K matching

Medical insurance

Dental and vision insurance

Bonus potential

Job summary

SwiftX Inc. in Columbus, OH is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, enforce QA protocols, and drive continuous improvement.

You will recruit DSPs, onboard them, design training, and coordinate local warehouse deliveries while collaborating with internal and external partners. The role requires a Bachelor’s degree or equivalent with bilingual Mandarin, at least 1 year in last-mile or 3PL warehousing and logistics, and strong leadership with analytical and decisive

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise DSP operations, ensuring compliance with standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pickups.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision making

Bilingual Mandarin

Education

Bachelor’s degree or equivalent

Job description

SwiftX Inc. in Columbus, OH is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, enforce QA protocols, and drive continuous improvement.

You will recruit DSPs, onboard them, design training, and coordinate local warehouse deliveries while collaborating with internal and external partners. The role requires a Bachelor’s degree or equivalent with bilingual Mandarin, at least 1 year in last-mile or 3PL warehousing and logistics, and strong leadership with analytical and decisive