Lead Warehouse & Last-Mile Operations Supervisor

Swiftx Express; Columbus (OH); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical Insurance

100% Dental Insurance

Vision Insurance

Job summary

Swiftx Express in Columbus, OH, is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, ensure quality, and drive efficiency in a fast-paced environment. The role demands leadership, analytics, and bilingual Mandarin capabilities, with a focus on training and process optimization.

The position offers full-time hours, with pay ranges depending on track: Specialist $20–$25/hour plus 10% bonus; Supervisor $55k–$70k plus 20% bonus.

Qualifications

• Bachelor's degree or equivalent is required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experience.
• Strong leadership, analytical, and decision-making skills.

Responsibilities

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Under pressure

Bilingual Mandarin

Education

Bachelor's degree or equivalent

Job description

Swiftx Express in Columbus, OH, is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, ensure quality, and drive efficiency in a fast-paced environment. The role demands leadership, analytics, and bilingual Mandarin capabilities, with a focus on training and process optimization.

The position offers full-time hours, with pay ranges depending on track: Specialist $20–$25/hour plus 10% bonus; Supervisor $55k–$70k plus 20% bonus.