Last-Mile Warehouse Lead & Operations Specialist

SwiftX Inc.; Schiller Park (IL); On-site; USD 41,000 - 84,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K matching up to 2%

Insurance: Medical 50%, Dental & V

Job summary

SwiftX Inc. seeks a Warehouse Supervisor/Specialist to manage DSP operations in Schiller Park, IL. The role runs 1pm-10pm, overseeing deliveries, performance reviews, onboarding, and training while enforcing QA standards and coordinating with partners.

The ideal candidate has a Bachelor’s degree with at least 1 year in last-mile or 3PL warehousing. Strong leadership, analytical thinking, and the ability to work under pressure in a fast-paced environment are essential.

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise DSP operations ensuring compliance with standards.
• Develop and enforce QA protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pickups.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision making

Under pressure

Education

Bachelor’s degree or equivalent

Job description

SwiftX Inc. seeks a Warehouse Supervisor/Specialist to manage DSP operations in Schiller Park, IL. The role runs 1pm-10pm, overseeing deliveries, performance reviews, onboarding, and training while enforcing QA standards and coordinating with partners.

The ideal candidate has a Bachelor’s degree with at least 1 year in last-mile or 3PL warehousing. Strong leadership, analytical thinking, and the ability to work under pressure in a fast-paced environment are essential.