Last Mile Ops Leader - Route Planning & Team Growth

RXO, Inc.; Loxley (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with company 5%

Paid time off and holidays

Life insurance and disability

Employee Assistance Program

Career and Leadership Development

Job summary

RXO, Inc. in Alabama seeks a Last Mile Operations Manager to lead daily operations, manage contract carriers, and optimize routes. You will supervise staff, mentor teams, and ensure safety and policy compliance.

Extensive logistics experience and proficiency with Microsoft Office are required. You’ll coordinate with branches, train dispatchers, monitor performance, and resolve issues to meet customer expectations.

Qualifications

• 5 years of related logistics and supervisory experience.
• Experience with Microsoft Office such as Word, Outlook, and Excel.

Responsibilities

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
• Develop and mentor staff to reach goals; train staff on company policies and procedures
• Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
• Use route planning software to build efficient delivery routes
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
• Ensure that all work is completed accurately and within established time frame
• Ensure photos are taken for every job
• Allocate and request additional resources as needed

Skills

Logistics supervision

Microsoft Office

Education

Bachelor's degree in business, logistics, or similar

Tools

Route planning software

Excel

Job description

RXO, Inc. in Alabama seeks a Last Mile Operations Manager to lead daily operations, manage contract carriers, and optimize routes. You will supervise staff, mentor teams, and ensure safety and policy compliance.

Extensive logistics experience and proficiency with Microsoft Office are required. You’ll coordinate with branches, train dispatchers, monitor performance, and resolve issues to meet customer expectations.