Last-Mile Ops Lead: Route Optimization & Team Growth

RXO, Inc.; Baltimore (MD); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Paid time off and holidays

401(k) retirement plan with company-m

Job summary

RXO, Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services, assisting in day-to-day operations.

You’ll help drive efficiency and lead a team to meet safety, quality, and productivity goals. The role requires 4 years of operations experience, 2 years in logistics/transportation, excellent communication and leadership abilities, and the ability to lift up to 50 lbs.

Qualifications

• 4 years of experience in operations.
• 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation.
• Excellent verbal and written communication skills.
• Strong interpersonal and leadership skills.
• Lift up to 50 lbs.

Responsibilities

• Foster teamwork and provide daily support to a group of associates to ensure process efficiency
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

Skills

Leadership

Communication

Team collaboration

Tools

Microsoft Office

Job description

RXO, Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services, assisting in day-to-day operations.

You’ll help drive efficiency and lead a team to meet safety, quality, and productivity goals. The role requires 4 years of operations experience, 2 years in logistics/transportation, excellent communication and leadership abilities, and the ability to lift up to 50 lbs.