Last-Mile Operations Manager — Flexible Schedule

A.P. Moller - Maersk; Peoria (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Warehousing and Distribution USA LLC is seeking an experienced Warehouse Supervisor to oversee on-site operations, oversee customer deliveries, and manage a team of staff in a busy distribution facility in Peoria, IL. The role emphasizes accuracy, timely dispatches, and strong service quality to customers.

Responsibilities include managing vendor relationships, tracking shipping discrepancies, and maintaining operational reports.

Qualifications

• Bachelor's degree preferred.
• At least 5 years in logistics, supply chain, or related field.
• Experience in a manufacturing environment.
• Experience supervising direct reports.

Responsibilities

• Develops and maintains relations with vendors, stores, independent contractors.
• Ensures follow up on shipping discrepancies, damaged goods, and in-home damage claims.
• Dispatches trucks using GPS technology.
• Oversees in-home delivery for customers.
• Maintains monthly operating reports with statistics and customer service scores.
• Supervises hourly on-site staff handling data entry, customer service, and order processing.
• Ensures training and performance reviews of direct reports.

Skills

Leadership

Communication

Customer Service

Problem-solving

Time management

Education

Bachelor's Degree Preferred

Job description

Maersk Warehousing and Distribution USA LLC is seeking an experienced Warehouse Supervisor to oversee on-site operations, oversee customer deliveries, and manage a team of staff in a busy distribution facility in Peoria, IL. The role emphasizes accuracy, timely dispatches, and strong service quality to customers.

Responsibilities include managing vendor relationships, tracking shipping discrepancies, and maintaining operational reports.