Last Mile Operations Supervisor - Flexible Schedule & Benefits

Maersk; Peoria (IL); Hybrid; USD 65.000 - 70.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Zusammenfassung

Maersk Warehousing and Distribution USA LLC is seeking an experienced logistics supervisor to manage on-site operations and lead a team of hourly staff. The role involves coordinating vendors, tracking shipments, and ensuring accurate delivery performance.

Responsibilities include supervising data entry, order processing and customer service activities, with a focus on attendance, reliability and problem resolution.

Qualifikationen

• 5+ years of experience in Logistics, Supply Chain or related field.
• Excellent problem-solving skills.
• Good time management skills.
• Experience working in a manufacturing environment.
• Experience in a supervisor role including performance reviews of direct reports.

Aufgaben

• Develops and maintains relations with vendors, stores, independent contractors.
• Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
• Dispatches trucks using GPS technology.
• Oversees in-home delivery for customers.
• Maintains monthly operating reports that include statistics and customer service scores.
• Oversees Customer Service Representatives and Routers.
• Attendance and punctuality are essential functions of the job.
• Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing and delivery.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction to employees; addressing complaints and resolving problems

Kenntnisse

Flexible schedule

Self-motivated

Excellent attendance

Positive attitude

Communication skills

Customer service

Ausbildung

Bachelor's Degree Preferred

Jobbeschreibung

Maersk Warehousing and Distribution USA LLC is seeking an experienced logistics supervisor to manage on-site operations and lead a team of hourly staff. The role involves coordinating vendors, tracking shipments, and ensuring accurate delivery performance.

Responsibilities include supervising data entry, order processing and customer service activities, with a focus on attendance, reliability and problem resolution.