Last Mile Operations Leader | Analytics & Growth

FIDELITONE; Romulus (MI); On-site; USD 59,000 - 72,000; Full time

Job summary

Fidelitone is seeking an Operations Manager for Last Mile in Romulus, MI. The role oversees P&L, inventory, and direct reports, driving operational excellence through disciplined processes and measurable outcomes.

You will coach staff, manage budgets, and continuously improve service delivery while aligning with company values of curiosity, customer-centricity, accountability, and collaboration. Responsibilities include developing strategies, tracking key metrics across the client base, and

Qualifications

• Integrity and dedication to developing a strong organization; coaching and counseling skills are required.
• Effective leadership and staff management skills are required.
• Superior business acumen; professional interaction with internal and external stakeholders.
• Experience with value-added services in distribution and inventory management for retail and consumer goods is necessary.

Responsibilities

• Directs, develops, implements, disseminates, and administers operations strategies and objectives to achieve goals.
• Directs the operations to meet financial objectives and organizational goals.
• Establishes and maintains operational policies and procedures; evaluates and updates systems as needed.
• Contributes to annual operating budget planning and assessment.
• Maintains and measures all key metrics across full client base with analytical rigor.

Skills

Integrity

Leadership

Coaching

Business acumen

Analytical thinking

Tools

Excel

Job description

Fidelitone is seeking an Operations Manager for Last Mile in Romulus, MI. The role oversees P&L, inventory, and direct reports, driving operational excellence through disciplined processes and measurable outcomes.

You will coach staff, manage budgets, and continuously improve service delivery while aligning with company values of curiosity, customer-centricity, accountability, and collaboration. Responsibilities include developing strategies, tracking key metrics across the client base, and