Area Manager II — Logistics Operations Leader

Amazon Inc.; Romulus (MI); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Romulus, MI is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance, and performance. The role focuses on ensuring on-time customer deliveries and efficient operations across the three-mile workflow (First, Middle, Last Mile).

The ideal candidate has 2+ years of people-management experience, a bachelor’s degree or equivalent, and flexibility for weekends/evenings.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 20+ employees
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
• Excellent customer service, communication, and interpersonal skills
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Excellent customer service

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Romulus, MI is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance, and performance. The role focuses on ensuring on-time customer deliveries and efficient operations across the three-mile workflow (First, Middle, Last Mile).

The ideal candidate has 2+ years of people-management experience, a bachelor’s degree or equivalent, and flexibility for weekends/evenings.