Senior Warehouse & Last-Mile Operations Manager

Focus; Romulus (MI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

401(K) Plan

Life Insurance

Paid Holidays

PTO

Job summary

Focus is seeking a Warehouse / Terminal Manager in Romulus, MI to lead and develop a skilled logistics team, drive safety, quality, and cost targets, and oversee independent contractor relationships. The role requires coordinating inbound/outbound operations, audits, and performance reporting to meet daily and seasonal objectives.

The ideal candidate has strong leadership, communication, and organizational skills, along with a background in Final Mile delivery and WMS experience.

Qualifications

• 3-5 years of distribution management/leadership experience.
• Minimum of 5 years of Final Mile/Last Mile delivery experience.
• Experience managing, recruiting, and working with independent contractors.
• Strong written and verbal communication skills.
• Highly organized and process oriented.

Responsibilities

• Guide and direct hourly associates to meet or exceed operational goals with coaching.
• Manage, direct, and recruit independent contractors.
• Leverage KPIs to drive improvements and cost controls.
• Oversee hub inbound/outbound operations and audits for next‑day deliveries.
• Ensure on‑time shipments, optimal people utilization, and damage control.
• Communicate policies and maintain compliance across the team.
• Maintain health and safety standards and promote a safety culture.
• Route monitoring and weekly field ride-alongs for client satisfaction.
• Plan daily to peak season labor schedules and assign jobs.
• Achieve financial and budget objectives and uphold company values.

Skills

Leadership

Team development

Communication

Safety compliance

Budgeting

Microsoft Office

WMS

Independent contractor management

Education

Bachelor's degree in Business, Operations, Supply Chain Management or related field

Tools

WMS

Microsoft Office Suite

Job description

Focus is seeking a Warehouse / Terminal Manager in Romulus, MI to lead and develop a skilled logistics team, drive safety, quality, and cost targets, and oversee independent contractor relationships. The role requires coordinating inbound/outbound operations, audits, and performance reporting to meet daily and seasonal objectives.

The ideal candidate has strong leadership, communication, and organizational skills, along with a background in Final Mile delivery and WMS experience.