Last Mile Operations Lead - Regional Growth & P&L

RXO; Loxley (AL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, and volunteer

Job summary

RXO is seeking a Senior Manager, Last Mile Operations to lead multi-client home delivery services and field operations. You will build and sustain strong relationships with external customers, location managers, and operators while driving customer satisfaction and operational excellence.

Responsibilities include ensuring contract metric compliance, hiring and developing staff, guiding front-line managers, and overseeing P&L across regional locations.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 5 years of operations experience.
• Experience with Microsoft Office (PowerPoint and Project).

Responsibilities

• Ensure compliance with specified contract metrics
• Maintain high standards for all operational activities
• Hire, train, develop and appraise staff effectively; develop a contractor base team
• Direct and guide front line management staff
• Manage contract drivers who are operating up to 7 days per week in multiple regional locations
• Build relationships with customers to ensure continuous operating improvements
• Oversee P&L
• Work with national sales team to facilitate new avenues of growth

Skills

Leadership

Supervisory experience

Analytical

Communication

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

PowerPoint

Project

Job description

RXO is seeking a Senior Manager, Last Mile Operations to lead multi-client home delivery services and field operations. You will build and sustain strong relationships with external customers, location managers, and operators while driving customer satisfaction and operational excellence.

Responsibilities include ensuring contract metric compliance, hiring and developing staff, guiding front-line managers, and overseeing P&L across regional locations.