Last Mile Operations Engineer – SP&E Strategy & Programs

Amazon Inc.; Nashville (TN); On-site; USD 69,000 - 103,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Engineer on the Last Mile Engineering team. You will bridge field operations and engineering, owning feedback mechanisms, dashboards, and lifecycle processes to drive continuous improvement across the delivery network.

You’ll translate operational pain points into concrete engineering requirements, manage launch readiness, and build relationships across Engineering, Planning, Operations, and related teams to ensure successful, scalable deployments

Qualifications

• 5+ years of industrial/operations engineering in a manufacturing environment.
• Bachelor's degree required.
• Experience leading cross-functional teams through launch readiness and go-live phases.

Responsibilities

• Source and prioritize engineering problems from operational data and patterns.
• Maintain consolidated dashboards (e.g., Pulse Dashboard) for program health and milestones.
• Translate operational pain points into actionable engineering requirements.
• Manage the master lifecycle template and stage-gate criteria from engineering to launch.
• Build and maintain signal-filtering tools and reporting mechanisms.
• Conduct module audits and root-cause analyses to drive improvements.
• Facilitate cross-functional reviews to align design decisions and standards.
• Collaborate across Engineering, Planning, Operations, and Material Handling.

Skills

Industrial engineering

Data-driven analysis

Cross-functional collaboration

Problem solving

Education

Bachelor's degree

Tools

AutoCAD

VBA

SQL

Job description

Amazon.com Services LLC is seeking an Operations Engineer on the Last Mile Engineering team. You will bridge field operations and engineering, owning feedback mechanisms, dashboards, and lifecycle processes to drive continuous improvement across the delivery network.

You’ll translate operational pain points into concrete engineering requirements, manage launch readiness, and build relationships across Engineering, Planning, Operations, and related teams to ensure successful, scalable deployments