Last Mile SP&E Ops Engineer — Bridge Ops & Engineering

Amazon Inc.; Bellevue (WA); On-site; USD 69,000 - 115,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Engineer for the Last Mile Engineering team. You will bridge field operations and engineering, capturing pain points and driving improvements across the delivery network while owning dashboards and lifecycle processes.

Ideal candidates demonstrate strong analytical abilities, effective communication across technical and non-technical audiences, and comfort working in fast-paced environments where you define processes as you execute them.

Qualifications

• 5+ years as industrial/operations engineer in a manufacturing environment.
• Bachelor's degree.
• Experience leading cross-functional teams through launch readiness and go-live.

Responsibilities

• Source and prioritize engineering problems by filtering operational listening tools and escalating high-impact issues.
• Own and maintain dashboards (e.g., Pulse Dashboard) to show program health, risk, and milestones.
• Translate operational pain points into actionable engineering requirements with structured handoffs.
• Manage the master lifecycle template and stage-gate criteria from engineering to launch.
• Build and maintain signal-filtering tools and reporting mechanisms for solutions and outcomes.
• Conduct module audits, root-cause deep dives, and engineering reviews with clear recommendations.
• Facilitate cross-functional reviews to align stakeholders on design decisions and standards.
• Foster relationships across Engineering, Planning, Operations, and Material Handling.

Skills

Analytical skills

Communication across audiences

Ambiguity handling

Education

Bachelor's degree

Tools

AutoCAD

VBA

SQL

Job description

Amazon.com Services LLC is seeking an Operations Engineer for the Last Mile Engineering team. You will bridge field operations and engineering, capturing pain points and driving improvements across the delivery network while owning dashboards and lifecycle processes.

Ideal candidates demonstrate strong analytical abilities, effective communication across technical and non-technical audiences, and comfort working in fast-paced environments where you define processes as you execute them.