Last-Mile Logistics Coordinator: On-Time Deliveries

ManpowerGroup Global Inc.; Suffolk (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup Global Inc. is seeking a Customer Service Specialist in Logistics to support Last Mile operations in Suffolk, VA. The role entails entering loads into Freight Optimizer, monitoring pickups and deliveries, and maintaining accurate load data through driver communications.

The position emphasizes proactive issue resolution, strong organization, and attention to detail to ensure safe, on-time delivery execution across internal and external stakeholders.

Qualifications

• 1 year of logistics experience
• General knowledge of the transportation industry
• Ability to write routine reports and correspondence
• Ability to follow written, verbal, or diagram instructions
• Strong organizational skills and attention to detail

Responsibilities

• Enter loads from customer tenders into Freight Optimizer system
• Monitor daily pick-ups and deliveries, verify on-time arrival
• Take check calls from drivers and validate load data
• Investigate overages, shortages, and damages with documentation
• Schedule/reschedule delivery appointments and coordinate with stakeholders

Skills

Logistics experience

Transportation knowledge

Report writing

Attention to detail

Organizational skills

Job description

ManpowerGroup Global Inc. is seeking a Customer Service Specialist in Logistics to support Last Mile operations in Suffolk, VA. The role entails entering loads into Freight Optimizer, monitoring pickups and deliveries, and maintaining accurate load data through driver communications.

The position emphasizes proactive issue resolution, strong organization, and attention to detail to ensure safe, on-time delivery execution across internal and external stakeholders.