Last-Mile Delivery Supervisor

Diakon Logistics, Inc.; New Jersey; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid vacation & holidays

Job summary

Diakon Logistics, Inc. in New Jersey is seeking a Delivery Supervisor to lead furniture and appliance deliveries, coaching independent contractor carriers and Diakon representatives to meet company goals.

The ideal candidate will have hands-on management, strong customer service, and excellent communication skills, with bilingual ability preferred. Salary is $50,000–$60,000 per year DOE, plus benefits and potential bonus.

Qualifications

• Bilingual (Spanish highly preferred).
• Excellent computer skills, including Excel and MS Office.
• Hands-on management with strong customer service focus.
• Effective verbal and written communication, with relationship-building awareness.
• High energy, deadline-oriented, and skilled in time management.
• Bachelor’s Degree and/or 2-3 years in logistics/supply chain preferred.
• Ability to stand/walk for extended periods.

Responsibilities

• Achieve objectives by educating, assigning, scheduling, coaching, and appraising support staff; communicate expectations, monitor performance, and enforce policies/procedures.
• Meet financial and operational metrics.
• Uphold performance standards.
• Maintain a safe, secure work environment by enforcing standards and complying with regulations.
• Oversee daily operations including route monitoring, billing, claims, metrics, and reporting.
• Build client relationships through effective communication and timely resolutions when issues arise.
• Ensure work accuracy within deadlines to meet financial/operational standards.
• Provide risk-minimizing solutions and hold the team accountable to client SOPs.

Skills

Bilingual

Communication skills

Customer service

Time management

Leadership

Deadline-driven

Education

Bachelor’s Degree

Tools

Excel

MS Office

Job description

Diakon Logistics, Inc. in New Jersey is seeking a Delivery Supervisor to lead furniture and appliance deliveries, coaching independent contractor carriers and Diakon representatives to meet company goals.

The ideal candidate will have hands-on management, strong customer service, and excellent communication skills, with bilingual ability preferred. Salary is $50,000–$60,000 per year DOE, plus benefits and potential bonus.