Bilingual Last-Mile Delivery Supervisor

Diakon Logistics, Inc.; Colonial Heights (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid vacations and holidays

Bonus potential

Job summary

Diakon Logistics, Inc. in Colonial Heights, VA, is seeking a Delivery Supervisor to lead furniture and appliance deliveries by coaching independent contractor carriers and Diakon service reps. You will drive performance, safety, and on-time execution.

You will oversee route monitoring, billing, claims, metrics, and reporting while building strong client relationships and delivering timely resolutions. The ideal candidate has bilingual abilities (Spanish preferred), strong communication skills,

Qualifications

• Bachelor’s Degree and/or 2-3 years in logistics/supply chain preferred.
• Bilingual (Spanish highly preferred).
• Excellent computer skills, including Excel and MS Office.
• Hands-on management with strong customer service focus.
• Effective verbal and written communication, with relationship-building awareness.
• High energy, deadline-oriented, and skilled in time management.
• Ability to stand/walk for extended periods.

Responsibilities

• Oversee daily operations including route monitoring, billing, claims, metrics, and reporting.
• Build client relationships through effective communication and timely resolutions when issues arise.
• Ensure work accuracy within deadlines to meet financial/operational standards.
• Provide risk-minimizing solutions and hold the team accountable to client SOPs.

Skills

Bilingual

Excel

MS Office

Time management

Communication

Customer service

Education

Bachelor’s Degree

Tools

Excel

MS Office

Job description

Diakon Logistics, Inc. in Colonial Heights, VA, is seeking a Delivery Supervisor to lead furniture and appliance deliveries by coaching independent contractor carriers and Diakon service reps. You will drive performance, safety, and on-time execution.

You will oversee route monitoring, billing, claims, metrics, and reporting while building strong client relationships and delivering timely resolutions. The ideal candidate has bilingual abilities (Spanish preferred), strong communication skills,