Laser & Automation Field Service Tech – Raleigh

Amada America, Inc.; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Amada America, Inc. in Raleigh, NC seeks a Field Service Technician to support customers with installation, service and training across Amada laser, punch press and automation equipment.

You will troubleshoot electrical and control systems, read layouts and blueprints, use hand tools and test equipment, and train customers on operating software. Regular travel within the territory and occasional overnight stays are required.

Qualifications

• A 4-year degree in Electronics or an equivalent combination of education and experience is preferred.
• Willingness to travel within assigned territory and occasional overnight stays.
• Strong verbal and written communication skills in English.

Responsibilities

• Support customers with installation, service, and training on Amada equipment.
• Provide operation, software, and programming training as needed.
• Troubleshoot electrical, control, hydraulic, and pneumatic systems at customer sites.
• Prepare service reports and communicate status to the Regional Service Manager.
• Travel within Raleigh, NC and surrounding area as required.

Skills

Electrical troubleshooting

Control systems

Reading electrical drawings

Hand tools usage

Windows OS proficiency

Field service

Education

4-year degree in Electronics

2-year degree in related field

Tools

Volt/Ohm meter

Oscilloscope

Job description

Amada America, Inc. in Raleigh, NC seeks a Field Service Technician to support customers with installation, service and training across Amada laser, punch press and automation equipment.

You will troubleshoot electrical and control systems, read layouts and blueprints, use hand tools and test equipment, and train customers on operating software. Regular travel within the territory and occasional overnight stays are required.