Laptop & Desktop Repair Technician

CSAT Solutions LP; United States; On-site; USD 28,000 - 52,000; Full time

Job summary

CSAT Solutions LP is seeking a Computer Repair Technician to diagnose, disassemble, repair, and reassemble computer units in a warehouse environment. The role requires basic computer use, hands-on tool experience, and attention to quality standards.

The candidate will work in a fast-paced team, follow documented procedures, and contribute to continuous improvement initiatives. Responsibilities include diagnosing problems, using hand and power tools, replacing parts, configuring software, and

Qualifications

• High school diploma or equivalent required.
• Basic familiarity with computer use.
• Intermediate English abilities required.
• 1 year of assembly/disassembly experience preferred with laptop computer and/or technology component repair preferred.
• Experience using hand power tools.
• Intermediate knowledge of computer hardware.
• Familiarity with continuous improvement methods preferred.
• Must be able to work in a fast paced team environment with close supervision.
• Ability to follow documented procedures standards and policies.
• Excellent time management skills.

Responsibilities

• Reviews customers complaints to determine details of unit problems.
• Disassembles units to examine parts for wear or defects using hand or power tools and measuring devices.
• Conducts diagnosis of problems according to customers complaints.
• Communicates concerning unit operation maintenance or requests approval for advanced repair to appropriate parties.
• Repairs units according to requirements using hand or power tools and measuring devices.
• Reassembles units after making repairs or replacing parts.
• Analyzes equipment performance assess unit functioning includes running basic tests.
• Cleans or adjusts mechanical parts to maintain units operating efficiency and to prevent breakdowns or repeat returns for repair.
• Inspects units for cosmetic defects and reports findings in shop floor system.
• Installs and configures new equipment including operating software or peripheral equipment as required.
• Reads and researches specifications such as service guides or user manuals to determine unit settings or adjustments.
• Places orders for any additional parts needed for repairs.
• Reinstalls software programs or adjust settings on existing software to fix machine malfunctions.
• Compares findings with the customers reported problem and advises customer call center of failures found.
• Performs computer data entry using shop floor systems.
• Learns and uses new processes and procedures.
• Responsible for meeting ISO 9001 and/or other quality system requirements in their department.
• May perform other duties as assigned

Skills

Basic computer use

English (intermediate)

Assembly/disassembly

Hand tools usage

Power tools

Computer hardware knowledge

Continuous improvement methods

Team environment

Procedures and policies

Time management

Education

High school diploma or equivalent

Job description

CSAT Solutions LP is seeking a Computer Repair Technician to diagnose, disassemble, repair, and reassemble computer units in a warehouse environment. The role requires basic computer use, hands-on tool experience, and attention to quality standards.

The candidate will work in a fast-paced team, follow documented procedures, and contribute to continuous improvement initiatives. Responsibilities include diagnosing problems, using hand and power tools, replacing parts, configuring software, and